Trust & Compliance
Your trust is our foundation. Transparency, security, and fairness guide everything we build.
How We Earn Your Trust
Verification Tiers
Every professional on WorkBridge undergoes identity verification, credential checks, and portfolio review. Regulated categories like finance, legal, and healthcare require enhanced verification including license validation and background screening.
Escrow Protection
Client funds are held securely in milestone-based escrow until work is completed and approved. You only release payment when you are satisfied with the deliverables, protecting both clients and professionals from disputes.
AI Transparency
Our AI-powered matching system is designed with fairness and explainability in mind. Match recommendations are based on skills, availability, and project requirements — never on discriminatory factors. You always see why a professional was recommended.
Dispute Resolution
If something goes wrong, our structured dispute resolution process ensures fair outcomes. Both parties can submit evidence, and our mediation team reviews cases promptly. Escrow funds are held during disputes until resolution is reached.
Legal Documents
Read the policies that govern how we operate and protect your rights.
General Terms of Use
Effective 9 July 2026
The agreement that applies whenever you use any Benmort Connect service.
Read →Privacy Policy
Effective 13 July 2026
What personal information we collect, why, who we share it with, and your rights.
Read →Acceptable Use Policy
Effective 16 July 2026
The conduct we expect across the ecosystem — and what is never allowed.
Read →Refund Policy
Effective 16 July 2026
When refunds are available, how to request one, and how long they take.
Read →Marketplace Terms of Service
Effective 10 July 2026
Rules for clients and professionals working together on the Marketplace.
Read →Benmort Pay Payment Terms
Effective 10 July 2026
How Benmort Pay collects, holds and releases funds for your transactions.
Read →Business Solutions Terms of Service
Effective 10 July 2026
Terms for advisory, strategy, funding and technology services from Benmort Business Solutions.
Read →Global Services Terms & Conditions
Effective 10 July 2026
Terms for study, work and relocation advisory through Benmort Global Services.
Read →Referral Programme Terms
Rewards, payouts and programme rules for referrers and partners.
Read →Data Protection Policy
Last updated: March 2026
Our compliance framework for data protection regulations, covering your rights as a data subject.
Read →